Acute Care Appointment

Acute Care Provided via Telehealth

Acute care via telehealth allows patients to receive timely evaluation and treatment for sudden or short-term medical concerns without needing to visit a clinic in person. Using secure video technology, patients can connect directly with a licensed healthcare provider who can assess symptoms, review medical history, and recommend appropriate next steps.

Telehealth acute care is ideal for many non-emergency conditions, including:

• Respiratory symptoms: cough, congestion, sore throat, sinus infections
• Minor infections: urinary symptoms, uncomplicated skin infections, pink eye
• Skin conditions: rashes, allergic reactions without airway involvement
• Medication needs: refills when appropriate, short-term prescriptions, treatment adjustments

Providers can offer:

• Clinical assessment through video
• Diagnostic guidance (including ordering labs or imaging if needed)
• Development of a treatment plan
• Prescriptions for appropriate medications
• Education on home care and warning signs
• Recommendations for in-person evaluation when required

Telehealth acute care focuses on convenience, accessibility, and continuity, allowing patients to receive high-quality medical care from the comfort of home while ensuring that emergent or complex issues are quickly identified and directed to the appropriate setting.